Your SafeLink benefits are ready

You’re all set to enjoy your benefits from
the Affordable Connectivity Program!

Your Benefits Include:
Important Information

You will lose your SafeLink Free Unlimited Service if you enroll in the Affordable Connectivity Program (ACP) with another provider (cable or wireless phone company). The Affordable Connectivity Program is a government subsidy created to help reduce costs of broadband service.

Remember

To keep your Affordable Connectivity Program active, you must make a call, send a text, or use Data (without Wi-Fi) at least once every 30 days.

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Text HELP to 611611 for Fast Answers
611611 is a self-help service that lets you process transactions like adding airtime or checking your balance. Get information, troubleshoot any issue or reach a representative, all through text messaging!
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Customer Care & Technical Support
Need help with our website? Need to talk to someone about your eligibility or application, or need technical support? Please call us first!
1-800-SafeLink (1-800-723-3546)
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FCC Complaint Center
Click here to file a complaint regarding the Affordable Connectivity Program (ACP).
https://consumercomplaints.fcc.gov/hc/en-us
1-877-384-2575
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Verizon Ethics

To report compliance issues, call

1-844-894-8433
Email: ethics@verizon.com