Get more from your SafeLink
service with the
Affordable
Connectivity Program (ACP).
Get more from your SafeLink service with the
Affordable Connectivity Program (ACP).
We’d like you to know that you may qualify for additional free benefits through the federal
Affordable
Connectivity Program (ACP).
This is much more than what you are receiving in the Lifeline
program.
What is the ACP?
The ACP is a federal government benefit program from the FCC aimed at ensuring connectivity to
eligible households by covering some of the cost of mobile service (up to $30).
Eligible SafeLink
customers can now receive free monthly benefits through the ACP program while keeping their device and
number. With Unlimited Data, Talk, Text, and up to 10GB of Hotspot Data**, you can
stay connected to
loved ones, virtual classrooms, and video conferences.
FREE UNLIMITED DATA AND
UP TO 10GB of Hotspot
Data**
FREE UNLIMITED DATA
AND
UP TO 10GB
of Hotspot
Data**
Compatible device required.
Unlimited Talk & Text + FREE
Smartphone or SIM Card
Unlimited Talk & Text + FREE
Smartphone or SIM Card
Most GSM Smartphones are compatible.
Video streams at up to 480p.
Check if you qualify.
You may qualify for ACP if you meet one
or more of the following criteria:
You may qualify for ACP if you meet one or more of the following criteria:
GOVERNMENT ASSISTANCE
You participate in certain assistance programs such as SNAP, Medicaid, or LifeLine.
LUNCH PROGRAMS
You received approval for benefits under the free and reduced-price school lunch program.
RECEIVED A PELL GRANT
You received a Federal Pell Grant during the current award year.
GOVERNMENT ASSISTANCE
You participate in certain assistance programs such as SNAP, Medicaid, or LifeLine.
LUNCH PROGRAMS
You received approval for benefits under the free and reduced-price school lunch program.
RECEIVED A PELL GRANT
You received a Federal Pell Grant during the current award year.
To see a full list of criteria, click here.
Get started.
Take advantage of this limited-time government assistance today with a quick and easy verification and application process. Simply follow these steps:
CONFIRM ELIGIBILITY
Confirm if anyone in your household participates in a qualifying program.
APPLY FOR ACP
Provide the necessary information or fill out your application.
ENJOY YOUR SERVICE
Receive a notification of your approval within 48 hours.
Frequently asked questions
The Affordable Connectivity Program (ACP) is a federal government benefit program operated by the Federal Communications Commission (FCC) aimed at ensuring connectivity to eligible households. This new benefit aims to connect households to jobs, critical healthcare services, virtual classrooms, and so much more. Only one ACP per household, not per person, is allowed.
All new subscribers must demonstrate that they are eligible. In some states, a subscriber’s eligibility may
be confirmed through a state database. Where a database is not available, subscribers must show proof
of eligibility by demonstrating that they meet the income qualifications or participate in a qualifying
program listed above.
The legislation defines “eligible household” as any household with at least one member who:
- is qualified to participate in the federal LifeLine Program;
- has a household income at or below 200% of the federal poverty limit;
- participates in a LifeLine-qualifying government program;
- is qualified to participate in the free and reduced-price school lunch or breakfast program;
- has received a Federal Pell Grant in the current award year; or
- participates in the Special Supplemental Nutritional Program for Women, Infants, and Children (WIC)
Only ONE ACP service may be obtained per household. “Household” is defined as a group of people who live together at the same address and share income or expenses, whether related or not. If more than one household receiving an ACP benefit resides at an address, consumers must complete an Independent Economic Household worksheet to show eligibility for the ACP.
Yes, there are a few simple restrictions. The Affordable Connectivity Program (ACP) service is a federal benefit program only available to individuals who participate in a qualifying government program or who are eligible based on their household income. Only one benefit per household is allowed; a household is not permitted to receive ACP benefits from multiple providers. ACP is not transferable to anyone. Customers must notify SafeLink Wireless within thirty (30) days if they no longer qualify to receive the ACP benefit.
‡Video typically streams at DVD quality.
**Your Hotspot or BYOP service can only be activated where
Service is available, offered, and supported by SafeLink. Services are provided at SafeLink’s
discretion. Compatible device required.
Unused balance will not carry over from month to month. A
month
equals 30 days.
TracFone Wireless, Inc. offers plans under its brands that can be supported by
Lifeline,
the Affordable Connectivity Program (ACP), or both. Lifeline is a government benefit program. Only
eligible consumers may enroll in Lifeline. ACP is a government benefit program operated by the Federal
Communications Commission. Households may be eligible for ACP if they are qualified for Lifeline, free
or reduced-price school lunches or breakfasts, Special Supplemental Nutrition Program for Women, Infants
and Children (WIC), a Pell Grant, or have income less than or equal to 200% of the Federal Poverty
Guidelines. Lifeline and ACP supported services are non-transferable and limited to one per
household.
When you enroll in ACP or Lifeline with us, you consent to our sharing your information with the
Universal Service Administrative Company to ensure the proper administration of these programs. You
authorize us to communicate any information provided to us to the Universal Service Administrative
Company for the purpose of providing the Lifeline and/or ACP benefit to you. If you currently receive
ACP or Lifeline from another provider and you enroll in those programs with us, your other ACP and/or
Lifeline benefit with the other provider will be terminated. You are not required to enroll in ACP to
enroll in Lifeline or to enroll in Lifeline to enroll in ACP. You may choose to enroll with us in ACP,
Lifeline, or both or you may choose another provider for either or both government discounts.
Your
service will be subject to the Terms and Conditions for the brand and plan that you select. All services
are provided by TracFone Wireless Inc., a Verizon company. The service upload/download speeds and data
caps vary based on the available Lifeline and/or ACP qualifying plan that you select and the
capabilities of your device; please visit https://safelinkwireless.com for information of
available
plans, their terms and conditions, and a list of available connected devices which you may purchase. ACP
Customer service may be reached at 1-833-333-9227. Upon the conclusion of the ACP benefit,
if you choose
to continue to use our service, it will be subject to the regular rates, terms, and conditions for the
plan you select.
If you have any concerns or questions about potential fraud or other misconduct
associated with our Lifeline or Affordable Connectivity Programs, our Compliance Hotline is available 24
hours a day, 7 days a week. The Compliance Hotline allows reports to be made anonymously to Verizon, our
parent company.
Website: http://verizonethics.com
Email: ethics@verizon.com
Phone: 844-894-8433
ΔMessage
and Data rates may apply. Please refer always to SafeLink’s Privacy Policy at
safelinkwireless.com/privacypolicy and to the latest
Terms and Conditions of Service at
safelinkwireless.com/termsandconditions.
When you purchase, activate, or use a SafeLink phone or
SafeLink Wireless services, you agree to comply with the latest Terms and Conditions of Service, which
are subject to change without notice. Please refer always to the latest Terms and Conditions of Service
at SafeLink.com. SafeLink is a registered trademark of TracFone Wireless, Inc., a Verizon company. All
other trademarks, service marks and trade names referenced in this site are the property of their
respective owners. © 2023 TRACFONE. 9700 NW 112th Avenue, Miami, FL 33178. All rights reserved.