Update your My Account today
Have you had any recent changes to your mailing or email address lately? If so, log into your My Account to
update
your details and keep your account up to date. If you don’t recall the information on file, please log in to
verify
that our records are correct.
Remember, keeping your account details up-to-date will ensure a smoother process when it’s time to
recertify
your benefits.
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Self-help service that lets you process transactions like adding airtime or checking your balance. Get information, troubleshoot any issue or reach a representative, all through text messaging!
Customer Care & Technical Support
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FCC Contact Center
Need to talk to someone about your Affordable Connectivity Program (ACP) eligibility or the status of
your
application?
FCC Complaint Center
The FCC set up a special process to file complaints regarding the Affordable Connectivity Program:
https://consumercomplaints.fcc.gov/hc/en-us