Keeping you connected is our top priority.

You made a great choice with the ##UDF1## plan. We want you to have all the tools needed to enjoy your service, and use SafeLink as your primary and only cell phone provider.

Keep your service active.

As per FCC requirements there are 3 important rules you must follow to keep your service active:

Keep your phone on.

Make sure your phone remains ON in order to receive your benefits.

Use your phone.

Make a call, send a text or use data (without Wi-Fi) at least once every 30 days.

Recertify yearly.

You must verify your eligibility for the SafeLink program once a year.

Text∆ HELP to 611611 for Fast Answers 611611 is a self-help service that lets you process transactions like adding airtime or checking your balance. Get information, troubleshoot any issue or reach a representative, all through text messaging!

Customer Care & Technical Support Need help with our website? Need to talk to someone about your eligibility or application, or need technical support? Please call us first! 1-800-SafeLink (1-800-723-3546)