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Happy holidays!

Spread some holiday cheer

From all of us at SafeLink, we wish you a truly wonderful holiday season! Call your loved ones, send a text message to your friends, or even find a new recipe on the internet. Enjoy the holidays by staying connected to the ones you love most.

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Text HELP to 611611 for Fast Answers
Self-help service that lets you process transactions like adding airtime or checking your balance. Get information, troubleshoot any issue or reach a representative, all through text messaging!
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Customer Care & Technical Support
Need help with our website or service?
Please call us first!
1-800-SafeLink (1-800-723-3546)
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Verizon Compliance Hotline

Have questions or concerns about potential fraud or other misconduct associated with our ACP or Lifeline program? Please call our parent company Verizon's Compliance Hotline.

ethics@verizon.com
1-844-894-8433
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FCC Contact Center
Need to talk to someone about your Affordable Connectivity Program (ACP) eligibility or the status of your application?
1-877-384-2575
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FCC Complaint Center
The FCC set up a special process to file complaints regarding the Affordable Connectivity Program:
https://consumercomplaints.fcc.gov/hc/en-us