Welcome to the SafeLink family! Keeping you connected is our top priority

Thank you for successfully completing the recertification process with us. Now you can continue to enjoy data, talk, and text – at absolutely no cost! Make SafeLink your only phone for staying connected with friends, family, and everyone else.

Keep your service active.

You must follow 3 important requirements:

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Keep your phone on.

Make sure your phone remains ON in order to receive your benefits.

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Use your phone.

Make a call, send a text or use data (without Wi-Fi) at least once every 30 days.

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Recertify yearly.

You must verify your eligibility for the SafeLink program once a year.

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Hotspot data requires a compatible device. Hotspot data amounts may vary.

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Text HELP to 611611 for Fast Answers
611611 is a self-help service that lets you process transactions like adding airtime or checking your balance. Get information, troubleshoot any issue or reach a representative, all through text messaging!
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Customer Care & Technical Support
Need help with our website? Need to talk to someone about your eligibility or application, or need technical support? Please call us first!
1-800-SafeLink (1-800-723-3546)
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Verizon Ethics
To report compliance issues, call
1-844-894-8433
Email: ethics@verizon.com