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SafeLink gives you free & unlimited data

SafeLink provides the free benefits you need to stay connected – with Unlimited Data, Unlimited Talk & Text, plus Hotspot Data to those who qualify for Lifeline + the Affordable Connectivity Program (ACP).

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How does SafeLink provide free service?

SafeLink is proud to work directly with Lifeline and the Affordable Connectivity Program. These federal assistance programs were created to ensure qualifying households stay connected by covering the cost of cellular service.


What will my SafeLink benefits be?

All plans include nationwide coverage on America’s best networks. Offers vary by state.


‡Video streams at up to 480p. Unused balance will not carry over from month to month. A month equals 30 days.
*Dial up to 15 unique landline and mobile numbers (in select destinations only, which are subject to change at any time) each 30-day cycle.
Calls must originate from the US or Puerto Rico; no international roaming allowed. Terms and Conditions at
**Your Hotspot or BYOP service can only be activated where Service is available, offered, and supported by SafeLink. Services are provided
at SafeLink's discretion. Hotspot data may not be available for AT&T-compatible SIMs. Compatible device required.
Unused balance will not carry over from month to month.
Am I eligible Image

Am I eligible?

You qualify for free benefits if you meet
one or more of the following criteria:

You qualify for free benefits if you meet one
or more of the following criteria:

Qualify Income

Qualifying Income

See if your household qualifies based on income.

Qualify Income

Participating in Qualifying Programs

See which programs can qualify you.

Getting started with SafeLink is easy

Benefits Step 1

Apply & confirm eligibility

Provide the requested information to show that your household qualifies.

Benefits Step 2

Confirm your free benefits

Select the Lifeline + ACP plan and submit the application. That’s it!

Frequently asked questions

What is the Affordable Connectivity Program (ACP)?

The Affordable Connectivity Program (ACP) is a federal government benefit program operated by the Federal Communications Commission (FCC) aimed at ensuring connectivity to eligible households. This new benefit aims to connect households to jobs, critical healthcare services, virtual classrooms, and so much more. Only one ACP per household, not per person, is allowed.

Am I eligible?

All new subscribers must demonstrate that they are eligible. In some states, a subscriber’s eligibility may be confirmed through a state database. Where a database is not available, subscribers must show proof of eligibility by demonstrating that they meet the income qualifications or participate in a qualifying program listed above.

The legislation defines “eligible household” as any household with at least one member who:

  • is qualified to participate in the federal LifeLine Program;
  • has a household income at or below 200% of the federal poverty limit;
  • participates in a LifeLine-qualifying government program;
  • is qualified to participate in the free and reduced- price school lunch or breakfast program;
  • has received a Federal Pell Grant in the current award year; or
  • participates in the Special Supplemental Nutritional Program for Women, Infants, and Children (WIC)

How do I apply for the ACP?

Click here and enter your home zip code to begin the application process.

What does “one per household” mean?

Only ONE ACP service may be obtained per household. “Household” is defined as a group of people who live together at the same address and share income or expenses, whether related or not. If more than one household receiving an ACP benefit resides at an address, consumers must complete an Independent Economic Household worksheet to show eligibility for the ACP.

Are there any restrictions for this program?

Yes, there are a few simple restrictions. The Affordable Connectivity Program (ACP) service is a federal benefit program only available to individuals who participate in a qualifying government program or who are eligible based on their household income. Only one benefit per household is allowed; a household is not permitted to receive ACP benefits from multiple providers. ACP is not transferable to anyone. Customers must notify SafeLink Wireless within thirty (30) days if they no longer qualify to receive the ACP benefit.

If I have problems applying to the ACP, will SafeLink help?

We’re always here to help you. You can call 1-800-SafeLink (723-3546) for enrollment and plan change support, or visit SafeLink support online complete with helpful FAQs, 24/7 chat feature. You can also contact the ACP Support Center directly at (877) 384-2575 or visit their website at

Why do I need a separate application for the ACP if I already qualify for the LifeLine benefit?

You need to apply to the ACP separately because it’s a different program. It provides additional benefits such as Hotspot Data, which helps you work, stream, or browse the internet on your tablet or laptop from anywhere.

If I qualify for the ACP, will I lose any of my LifeLine benefits?

No, the opposite happens. You will gain benefits. Just login to your account at to opt in.

Will I have SafeLink, LifeLine & the ACP all at the same time?

Yes, you get the benefits of both programs with the quality service SafeLink provides.

How long will applying to the ACP take if I’m a SafeLink customer?

You already qualify because you’re a SafeLink customer, which makes the application process as easy as possible. It may take a couple of business days for approval once you’re done with the application process.
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Text HELP to 611611 for Fast Answers

611611 is a self-help service that lets you process transactions like adding airtime or checking your balance. Get information, troubleshoot any issue or reach a representative, all through text messaging!

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Customer Care & Technical Support

Need to talk to someone about your eligibility or application, or need technical support? Please call us first!

1-800-SafeLink (1-800-723-3546)

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FCC Complaint Center

Click here to file a complaint regarding the Affordable Connectivity Program (ACP).


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Verizon Ethics

To report compliance issues, call