PROVIDING YOU WITH ALL THE BEST BENEFITS
SafeLink gives you free & unlimited data
SafeLink provides the free benefits you need to stay connected – with Unlimited Data, Unlimited Talk & Text, plus Hotspot Data to those who qualify for Lifeline + the Affordable Connectivity Program (ACP).
ABOUT
How does SafeLink provide free service?
SafeLink is proud to work directly with Lifeline and the Affordable Connectivity Program. These federal assistance programs were created to ensure qualifying households stay connected by covering the cost of cellular service.
PLANS
What will my SafeLink benefits be?
All plans include nationwide coverage on America’s best networks. Offers vary by state.
MOST STATES
Lifeline + ACP
Free
Unlimited Data‡
Unlimited Talk
Unlimited Text
10GB Hotspot Data**
Compatible device required.
CALIFORNIA ONLY
Lifeline + ACP Pilot
Free
Unlimited Data‡
Unlimited Talk
Unlimited Text
30GB Hotspot Data**
Compatible device required.
Plus Calls to Canada & Mexico*
MARYLAND ONLY
Lifeline + ACP
Free
Unlimited Data‡
Unlimited Talk
Unlimited Text
15GB Hotspot Data**
Compatible device required.
KENTUCKY ONLY
Lifeline + ACP
Free
Unlimited Data‡
Unlimited Talk
Unlimited Text
10GB Hotspot Data**
Compatible device required.
Plus Calls to Canada & Mexico*
TRIBAL LANDS ONLY
Lifeline + ACP
Free
Unlimited Data‡
Unlimited Talk
Unlimited Text
20GB Hotspot Data**
Compatible device required.
Plus International Calling*
*Dial up to 15 unique landline and mobile numbers (in select destinations only, which are subject to change at any time) each 30-day cycle. Calls must originate from the US or Puerto Rico; no international roaming allowed. Terms and Conditions at SafeLink.com
**Your Hotspot or BYOP service can only be activated where Service is available, offered, and supported by SafeLink. Services are provided at SafeLink's discretion. Hotspot data may not be available for AT&T-compatible SIMs. Compatible device required.
Unused balance will not carry over from month to month.
Am I eligible?
Qualifying Income
See if your household qualifies based on income.
Participating in Qualifying Programs
See which programs can qualify you.
Qualifying Income
Your household is eligible for Lifeline + the ACP if your income is 200% or less than
the
Federal Poverty Guidelines (see the table below).
The guidelines are based on your household size and state. This table reflects the income limit by
household size, which is 200% of the 2023 Federal Poverty Guidelines. You may have to show proof of
income, like a tax return or three consecutive pay stubs, when you apply for the ACP.
Lifeline + the ACP eligibility based on income and household size.
Participating in Qualifying Programs
Getting started with SafeLink is easy
Apply & confirm eligibility
Provide the requested information to show that your household qualifies.
Confirm your free benefits
Select the Lifeline + ACP plan and submit the application. That’s it!
Frequently asked questions
The legislation defines “eligible household” as any household with at least one member who:
- is qualified to participate in the federal LifeLine Program;
- has a household income at or below 200% of the federal poverty limit;
- participates in a LifeLine-qualifying government program;
- is qualified to participate in the free and reduced- price school lunch or breakfast program;
- has received a Federal Pell Grant in the current award year; or
- participates in the Special Supplemental Nutritional Program for Women, Infants, and Children (WIC)
Text∆ HELP to 611611 for Fast Answers
611611 is a self-help service that lets you process transactions like adding airtime or checking your balance. Get information, troubleshoot any issue or reach a representative, all through text messaging!
Customer Care & Technical Support
Need to talk to someone about your eligibility or application, or need technical support? Please call us first!
FCC Complaint Center
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